TURBO SERVICE SOLUTIONS
Proactive, Comprehensive Maintenance Program Limits Downtime
Turbo Terminal Tractors offers Turbo Service Solutions, a diagnostic and maintenance program designed for customers to minimize downtime and maximize the efficiency of their terminal tractors.
Juan Santoy, Vice President of Operations, Michael Trump, Director of Maintenance, James Cason, National Maintenance Coordinator, and Alex Puckett, Preventative Maintenance Specialist, lead the Turbo Service Solutions team.
Our service program is a unique approach for our industry, as other terminal tractor lease companies do not aggressively monitor their equipment at the same level as our team.
You Deal With Experienced Technicians
Turbo Service Solutions is a 24-hour-a-day, seven-days-a-week program that keeps your terminal tractors running.
We have taken on-the-road service technicians – all with 15 or more years of experience – out of their trucks and put them in our office to respond to maintenance issues. They use their field experience to assist customers in diagnosing the trouble quickly and then relay the information to the service technician who is on the road to complete the service.
Unlike other terminal tractor leasing companies, we take a proactive approach to maintenance. Our team diligently monitors your equipment, identifying any issues before they become major problems. When a problem is detected, we will dispatch our service technician promptly to your location, minimizing any potential disruptions to your operations.
Line of Communication Open Throughout The Process
Communication with customers during downtime is critical. Through our Turbo Service Solutions software, customers are kept informed each step of the way. Even if they are not on-site, our customers will be notified of the progress during servicing from the breakdown order being received to the terminal tractor becoming operational again.
Free to all customers who lease terminal tractors from us, Turbo Service Solutions will give your company consistency and reliability in maintenance, and most importantly, no downtime.
